During interactions with clients, the team at Dongguan Guyi Hardware Products Co., Ltd. has learned that many customers have questions regarding the customization process, product quality, and after-sales support for non-standard fasteners. To help clients better understand our services and product advantages, we've compiled answers to some common questions.
1. How to choose the right custom fasteners?
Our experienced technical team is equipped to recommend the appropriate materials, sizes, and surface treatments according to client needs, ensuring that fasteners perform reliably in specific environments. We primarily provide custom non-standard fasteners in M8 and smaller sizes to meet diverse fastening requirements.
2. What is the delivery timeframe for custom fasteners?
Our custom fastener service is highly efficient, with streamlined material sourcing, mold creation, and production processes. Typically, orders can be delivered within 2-3 weeks. For urgent orders, we arrange production schedules based on the client's needs to meet delivery timelines as closely as possible.
3. كيف تضمن جودة المنتج؟
Dongguan Guyi Hardware employs advanced quality inspection equipment, with every batch of fasteners undergoing rigorous testing to meet industry standards. We also offer comprehensive after-sales support, and clients experiencing any issues during use can contact us for technical assistance.
By addressing these common customer inquiries, Dongguan Guyi Hardware Products Co., Ltd. demonstrates its strengths in non-standard production, quality assurance, and customer service. Going forward, we will continue to uphold our "العميل أولا" philosophy to provide more professional and efficient service to our clients.
